Who is the “Custom Cat Aquarium”?
Custom Cat Aquarium is a factory specializing in customized fish tanks located in China.
Do you accept custom orders?
Certainly. Please visit our contact page and send your product requirements to us.
How big are the Cat Aquarium?
The basic size is 80*40*50 cm, and we can customize the dimensions according to your needs.
How much does a cat Aquarium weigh?
The weight of a cat view fish tank typically ranges from 30kg to +++kg. When shipping, we will include our shockproof cardboard box and an outer protective wooden crate, bringing the total weight to 60kg to +++ kg.
What grade of glass does Cat Aquarium use?
All cat view fish tanks use top-class ultra-clear glass.
Does the Cat Aquarium require assembly?
No. All cat view fish tanks are shipped in custom crates fully assembled. Simply move the tank to the desired location in your house. (Some other tank accessories may require additional assembly.)
What payment methods do you accept?
We accept credit cards, PayPal, Google Pay, Apple Pay, as well as cryptocurrency payments. Product prices on the website are in USD, and we offer worldwide delivery.
What is the shipping cost?
We ship customized cat view fish tanks worldwide, offering free sea freight, and air options (Air freight is expensive and is only available for customers who need it.).
When will my order be shipped?
If you purchase the standard size, we will ship it from our warehouse within 48 hours to a port city in China, where it will be loaded onto a vessel within a week.
Do I Need To Contact You Before Placing An Order?
For the standard size of 80*40*50cm, you can place an order directly on our website. If you need a custom size, please contact us first.
Do you support unconditional refunds?
All orders are final, and we do not offer any form of unconditional returns.
What If The Fish Tank Arrives Damaged Or Broken?
We require all customers to record an unboxing video when receiving their order. If you find that the fish tank is damaged or broken, please send the video to both the delivery company and us, and refuse to accept the package. We will file a claim with the carrier and offer you a full refund or a replacement.
Fortunately, thanks to our secure packaging, none of our customers have received a damaged or broken fish tank so far.